These Terms of Service ("Terms") are an agreement between you and POLARYS LAB ("we," "us") governing your use of the Fondue mobile app ("Fondue," "the app"). By downloading, installing, or using Fondue, you agree to these Terms. If you don't agree, don't use the app.
Contact: support@polaryslab.com
Fondue is a group expense-splitting app. It helps you track shared bills, split costs, and see who owes whom — it does not move money itself. Any actual payment happens outside Fondue, through whatever app or method you and your group agree on (Venmo, bank transfer, cash, etc.). Fondue is not a payment processor, a money-transmission service, or a bank, and we are not responsible for payments made or promised outside the app.
Fondue works without a mandatory account — your data is stored locally on your device by default. If you opt in to Cloud Sync for a group, an end-to-end encrypted copy of that group's data is stored with our sync provider so it can reach your other devices or someone you invite; see our Privacy Policy for exactly what that means.
You're responsible for keeping your own device secure and for the accuracy of what you enter — splits, amounts, and who owes what are only as correct as the information you provide.
Fondue offers optional paid upgrades, purchased through the Apple App Store or Google Play Store (never through the app directly):
Billing and renewal: Fondue Plus automatically renews at the end of each billing period unless you cancel at least 24 hours before the current period ends. Your payment method (via your Apple ID or Google account) will be charged for renewal within 24 hours prior to the end of the current period, at the then-current price.
Cancellation: manage or cancel your subscription any time through your device's App Store or Play Store account settings — not through Fondue directly, since we never receive or store your payment details. Canceling stops future renewals; you keep Plus features through the end of the period you already paid for.
Refunds: refund requests are handled by Apple or Google under their own refund policies, not by us — we have no ability to issue a refund directly.
Restore Purchases: if you reinstall Fondue or switch devices, use the "Restore Purchases" option to recover an active subscription tied to your store account, at no extra charge.
Price changes: we may change subscription pricing for future billing periods; where required, you'll be notified in advance and can cancel before a new price takes effect.
You agree not to:
We may suspend or terminate access to paid features or Cloud Sync for accounts that violate these Terms.
Fondue relies on third-party services to work — Google Cloud Vision (receipt scanning), Supabase (opt-in Cloud Sync), Sentry (crash reporting), and the app stores' own purchasing systems (RevenueCat/StoreKit/Play Billing). Your use of those features is also subject to those providers' own terms, which we don't control. See our Privacy Policy for details on each.
Fondue is provided "as is." We don't guarantee it will be error-free, uninterrupted, or that receipt scanning (OCR) will always read a receipt correctly — always review scanned items before saving, which the app requires you to do. We're not liable for financial disagreements, missed payments, or disputes between group members; Fondue is a tracking tool, not an arbiter of who owes what in reality.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of Fondue, including money owed or disputed between users of the app. Our total liability for any claim relating to Fondue is limited to the amount you paid us (if any) in the 12 months before the claim.
We may update these Terms from time to time. If we make a material change, we'll update the "Last updated" date above and, where required, notify you in-app. Continuing to use Fondue after a change means you accept the updated Terms.
These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles.
Questions about these Terms: support@polaryslab.com.